Saturday, May 1, 2010

How to reject a troublesome client?

Hmm..
There are times when you may meet very fussy client , but their budget is so low that you are spending too much time trying to please him/her. Its basically like paying peanut for elephant and their not willing to pay more for their changes.

If thats the case, then we have to reject them using sandwich matter, like below:

"I would like to thank you so much for your trust in me to work on the design for XXX product, but im regretted that after so much changes, i'm unable to deliver the design up to your standard.

There could be some kind of misunderstand along the way, and ive spent a lot of time trying to change the design to meet your requirement, but im afraid that i might be making more mess than what you expected.

To not further delay your design, i would highly suggest that i hand over what i have done for you to your designer, whom might be able to handle your requirement.
I belief he/she will be a better candidate to understand your requirement.

And i wish you all the best in your business. I do belief this product will be a success for you.

Thank you.

best regards,
The troubled worker.
"