Tuesday, February 17, 2009

why exabytes sucks!

keeping it simple and short (KISS)
- stupid voice machine, interval of 7 seconds asking for on hold press
- a lot of time waited > 15minutes, having every 5-7 seconds pressing the * to on hold
- sometimes email reply take > 2 hours to response
- stupid DOS (denial of service) prevention: Why? login in via webmail / outlook with > 3 times attempt fail, ur ip will be black listed forever! Oh GOSH!
- penang phone number! if u r calling from kl, having 15minutes of on hold with 5-7 seconds pressing "*", u will understand what i meant
- if u cancel an account by accidental (even 1 day gap), and u ask them to reactivate, *CHACHING*! CHARGE U RM 100
- Email Alias / Group -> DISABLED! You can't create group to send to everyone in your list...
- CPU Processing limited. If you have > 100mails a day for your business, *Siren*, they will call you up to get a Virtual Server!
- FTP With bandwidth throttle... if you download / upload over their quota, ur ftp / connection will start to lag or stop responding
- .eml rejected! if you are using thunderbird and would like to forward mail, good luck my friend... you will need it...
- (more to come, if i face anymore...)

Wow!
Try this:
Go to google, type:
Exabytes sucks!
http://www.google.com.my/search?hl=en&client=firefox-a&rls=com.ubuntu%3Aen-US%3Aunofficial&hs=QGS&q=exabytes+sucks&btnG=Search&meta=
Look at the number of results! it goes on and on..damn...
Should have had look at this before deciding.......

3 comments:

Moments Around Mike said...

Hi. Exabytes had improve so much this year! =)

If you can't contact them by phone call, why not test their live chat. Their live chat is faster response compared phone call. Once the phone call engage, we can't call in. It keep ask us wait. =)

Pin said...

You can also check out this FP discussion on Exabytes sucks.

http://www.facebook.com/topic.php?uid=5612257787&topic=5986

Unknown said...

yeah,
their more for blogger / hobbist..
not for company critical usage.
Better off with other hosting provider!